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Frequently asked questions
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About us
Frequently asked questions
Topics
Topics
General
General
How can I change or cancel my appointment?
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I missed my appointment. What should I do now?
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I have not received a medical questionnaire/I am unable to complete the medical questionnaire. What should I do?
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Our relocation
Our relocation
Why has KLM Health Services moved to a new location?
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What is the new address?
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When will the new location be operational?
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Will there be any changes to the opening hours?
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Will appointments be automatically transferred to the new location?
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Will the move affect my appointment or waiting times?
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Is Executive Health Management moving too?
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Will (part of) Airport Medical Services be moving too?
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Will the postal address, telephone number or email address of KLM Health Services change?
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How do I get to the new location by car or public transport?
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Vaccinations
Vaccinations
I have lost my vaccination passport (yellow booklet), now what?
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How do I request an overview of my vaccinations from KLM Health Services?
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How do I know which vaccination(s) I need for my business trip?
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Can I receive vaccination or travel advice by email or telephone?
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Is it wise to get all vaccinations at once?
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Can I consume alcohol after a vaccination?
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Can vaccinations also be given in the form of pills?
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At what age can children be vaccinated?
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From what age is my child allowed to come to a vaccination appointment alone?
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Can I make an appointment for more than one person?
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What is the difference between mandatory and recommended vaccinations?
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Is there any point in last-minute vaccination?
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How long before my business trip should I get vaccinated?
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How long does a vaccination provide protection?
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Side effects and medication use
Side effects and medication use
Can a vaccination make me sick?
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Do vaccinations affect how the contraceptive pill works?
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Can I work and/or exercise after a vaccination?
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I need to get vaccinated; does it matter that I take medication?
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What are the side effects of a vaccination?
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Pregnancy
Pregnancy
Can I go on a business trip during my pregnancy?
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Can I get vaccinated while I am pregnant?
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Can I get vaccinated if I want to get pregnant?
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Can I take antimalarial medication while pregnant?
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Aeromedical examinations
Aeromedical examinations
Why is an aeromedical examination required?
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How can I make an appointment for an aeromedical examination?
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What can I do if I do not agree with the outcome of the aeromedical examination?
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I am a pilot and I do not feel completely fit to fly. What should I do?
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I want to become a pilot – what are the physical and medical entry requirements?
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As a pilot, am I allowed to fly with asthmatic bronchitis or hay fever?
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As a pilot, can I fly after an epileptic attack?
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As a pilot, can I fly with tubes in my ears?
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What consequences does hearing loss have for flying?
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As a pilot, can I fly again after a heart attack, surgery or coronary artery intervention?
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Am I obliged to report the use of medications during the examination?
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As a pilot, which medications are you not allowed to use before and during flying?
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Can I perform my duties as a pilot wearing glasses/contact lenses, if I am colour blind or after eye surgery?
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As a pilot, can I fly with diabetes?
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As a pilot, can I fly while pregnant?
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