Do you have any comments concerning KLM’s services? For example, baggage handling, tickets, vouchers or a delayed flight, please go to Do NOT send this to KLM Health Services.

Satisfied or dissatisfied? Please let us know

Are you satisfied or dissatisfied with your visit to the Travel Clinic, an examination or training at KLM Health Services? Let us know! 


We do our utmost to organise our services well at KLM Health Services. If you are satisfied with one of our members of staff, or with our services, we would love to hear from you. You can let us know using our online form.

Will you help us improve?

We are always looking for ways to improve our products and services at KLM Health Services. Of course, you, the customer, are key. We therefore highly value your opinion. Do you have any suggestions for improving our products or services? Please share your ideas with us using our online form.

Do you have a complaint concerning KLM’s services?

If you are dissatisfied about KLM concerning, for example, luggage handling, voucher or a delayed flight, please go to the KLM website. They will respond to you as soon as possible

You are not satisfied with Health Services, what to do?

Please let us know as detailed as possible via this online form.

Dissatisfied with our complaints handling?

If you are not satisfied with the mediation you can let us know formally.  After the complaint is filed in writing the board of KLM Health Services will ask a committee of inquiry to investigate the complaint and advise him of the ruling. Our correspondence address is: KLM Health Services bv F.a.o.  Management Postbus 7700 (SPL/AG) 1117 ZL Schiphol